Privacy Policy

Last Updated: March 7, 2026

This Privacy Policy describes how Elite Divorce Coach ("Elite Divorce Coach", "we", "us", or "our") collects, uses, discloses, and safeguards personal information in connection with our website EliteDivorceCoach.com (the "Site"), our divorce coaching services, online education, support programs, and consultation scheduling for individuals navigating divorce or relationship separation (collectively, the "Services"). This Privacy Policy applies to users and clients located in the United States and internationally.

By accessing or using the Site or Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Site or Services.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information we collect through the Site, through online forms, when you schedule or receive coaching or consulting sessions, when you enroll in our courses or support programs, when you communicate with us (including by email, SMS/text, or phone), and through any other online or offline interactions in which we refer to this Privacy Policy.

2. Information We Collect

We may collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("personal information"). The categories of personal information we may collect include:

  • Identifiers (such as your name, username, email address, phone number, postal address, and country or state of residence).
  • Professional or demographic information you choose to provide (such as your occupation, time zone, or general background related to divorce or relationship status).
  • Account information (such as login credentials for any portals or learning platforms we may use).
  • Scheduling information (such as preferred session times, time zone, and details needed to coordinate coaching sessions or consultations).
  • Payment-related information (such as billing name, billing address, and partial payment card details as processed by our third-party payment processors).
  • Communications (such as messages you send to us via email, forms, SMS/text, or other channels, and information you share during coaching or support interactions to the extent recorded in written notes).
  • Technical and usage information (such as IP address, browser type, device identifiers, referring/exit pages, pages viewed, clickstream data, and interaction with our emails).

2.1 Personal Information Provided by Users

We collect personal information that you voluntarily provide to us when you:

  • Request information, resources, or support.
  • Schedule a discovery call, consultation, or coaching session.
  • Enroll in an online course, program, or membership.
  • Create an account on any client or course portal we operate or license.
  • Subscribe to our email list, newsletter, or waitlists.
  • Participate in surveys, feedback requests, or testimonials.
  • Contact us by email, through forms on the Site, by phone, or by SMS/text messages.

The specific information collected will depend on the nature of your interaction with us but may include identifiers, contact details, information about your goals, preferences, and other details you choose to share in order to receive customized support. Please do not provide sensitive information (such as Social Security numbers, financial account numbers, or medical records) unless we specifically request it and provide a secure method for doing so.

2.2 Automatically Collected Information

When you visit the Site or interact with our emails, we and our third-party service providers may automatically collect certain technical and usage information using cookies, pixels, log files, and similar technologies. This may include:

  • IP address and approximate location (based on IP).
  • Browser type, device type, operating system, and language settings.
  • Referring and exit pages and URLs.
  • Pages viewed, links clicked, time spent on pages, and navigation paths.
  • Date and time of access and error logs.
  • Whether you open, interact with, or forward our emails.

3. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies ("Cookies") to operate and improve the Site, understand usage patterns, and support certain features. Cookies are small data files placed on your device when you visit a website. Some Cookies are essential for the Site to function, while others are used for analytics and performance purposes.

You can usually configure your browser to reject Cookies or notify you when a Cookie is set. If you disable Cookies, some features of the Site may not function properly. To learn more about Cookies and how to manage them, you may refer to your browser’s help section or visit industry resources related to online privacy controls.

4. How We Use Information

We may use the personal information we collect for the following purposes, to the extent permitted by applicable law:

  • To provide, personalize, and deliver our coaching services, consultations, courses, and support programs.
  • To create and manage your account, bookings, and enrollments.
  • To communicate with you about your sessions, programs, payments, and account status.
  • To send you educational materials, resources, newsletters, and updates related to our Services, subject to your communication preferences.
  • To respond to your inquiries, requests, and feedback, and to provide client support.
  • To process payments and fulfill transactions, including verifying your identity for payment-related purposes.
  • To operate, maintain, and improve the Site, our Services, and user experience, including through analytics and research.
  • To enforce our terms, policies, and agreements, and to protect the security and integrity of the Site and Services.
  • To comply with legal obligations and respond to lawful requests from law enforcement or other authorities.
  • For any other purpose for which we have obtained your consent or that is reasonably necessary to provide the Services you request.

5. Communication and Email Consent

By providing your email address or other contact information to us, you consent to receiving communications from Elite Divorce Coach related to your use of the Services, including confirmations, reminders, service updates, and administrative messages. Depending on your preferences and applicable law, we may also send you newsletters, educational content, and information about programs or services that may be relevant to you.

You may opt out of receiving non-essential marketing emails at any time by using the unsubscribe link provided in the email or by contacting us using the details in the "Contact Information" section below. Even if you opt out of marketing communications, we may still send you service-related or transactional messages as necessary to fulfill your requests or maintain your account.

6. SMS/Text Communication Policies

If you provide your mobile phone number and explicitly consent to receive SMS/text messages from us, we may send you messages related to appointment confirmations and reminders, time-sensitive updates, support notifications, and other information directly related to the Services you have requested or engaged with. Message frequency may vary depending on your level of engagement with our Services.

Standard message and data rates may apply, depending on your mobile carrier and plan. You may opt out of SMS/text messages at any time by replying "STOP" (or as otherwise instructed in the message) or by contacting us using the contact information below. Opting out of SMS/text communications will not necessarily affect your receipt of other forms of communication (such as email) from us, which you may manage separately.

7. Data Sharing and Disclosure

We do not sell personal information. We may share personal information with third parties only as described in this Privacy Policy or as otherwise disclosed to you at the time of collection, including:

  • Service providers and contractors: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, scheduling, email delivery, hosting, data storage, analytics, and customer support.
  • Professional advisors: We may share information with our attorneys, accountants, and other professional advisors as necessary for the provision of their services.
  • Business transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business, personal information may be transferred as a business asset, subject to appropriate confidentiality protections.
  • Legal and safety purposes: We may disclose information if we believe it is necessary or appropriate to comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our terms and agreements; to protect our operations or the security of the Site or Services; or to protect the rights, privacy, safety, or property of Elite Divorce Coach, our users, or others.
  • With your consent or at your direction: We may share information with third parties when you explicitly authorize or direct us to do so.

8. Third-Party Services

We use various third-party platforms and tools to operate the Site and deliver our Services. These may include, but are not limited to, payment processors, scheduling software, video conferencing tools, learning management systems, email marketing platforms, and analytics providers. These third parties may collect, use, and store information about you in accordance with their own privacy policies and terms of service, which we encourage you to review.

Payment card information you provide on the Site or through our Services is typically collected and processed directly by our third-party payment processors. We do not store full payment card numbers on our systems. Scheduling information may be managed through integrated scheduling tools that maintain their own secure platforms for handling your data.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as otherwise required by law, including for the duration of any coaching or consulting relationship and for a reasonable period thereafter to maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period may vary depending on the type of data and the context in which it was collected.

10. Data Security Measures

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information under our control from unauthorized access, use, modification, or disclosure. These measures may include secure hosting environments, access controls, encryption in transit, and other industry-standard practices appropriate to the nature of the information and the risks involved.

However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information, and you provide information at your own risk. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the contact information below.

11. User Rights and Choices

Depending on your location and applicable law, you may have certain rights and choices regarding your personal information. These may include the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to certain exceptions.
  • Object to or restrict certain processing of your personal information.
  • Withdraw consent where our processing is based on your consent.
  • Opt out of marketing communications as described above.

To exercise any of these rights, please contact us using the details in the "Contact Information" section below. We may need to verify your identity before fulfilling your request and may not be able to comply with a request where an exception applies or where we are required to retain certain information by law or for legitimate business purposes.

12. Children’s Privacy

The Site and Services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information from children under 13 years of age in the United States, in compliance with the Children’s Online Privacy Protection Act ("COPPA"). If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take reasonable steps to delete such information as soon as practicable.

If you believe that a child under 18 has provided personal information to us in connection with the Site or Services, please contact us using the information below so that we can review and take appropriate action.

13. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you may have additional rights with respect to your personal information under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"). Subject to certain limitations and exceptions, these rights may include the right to:

  • Request to know the categories and specific pieces of personal information we have collected, used, disclosed, or shared about you.
  • Request deletion of your personal information, subject to certain exceptions.
  • Request correction of inaccurate personal information.
  • Request information about the categories of personal information we disclose for a business purpose and the categories of recipients.
  • Not be discriminated against for exercising any of your CCPA/CPRA rights.

We do not sell personal information as defined under the CCPA/CPRA. We may process personal information for "business purposes" as described in this Privacy Policy. To submit a request under the CCPA/CPRA, please contact us using the information in the "Contact Information" section below and indicate that you are a California resident making a CCPA/CPRA request. We may need to verify your identity and residency before responding to your request.

14. GDPR Rights for European Visitors

If you are located in the European Economic Area ("EEA"), the United Kingdom, or another jurisdiction that has adopted similar data protection laws (collectively, "European Data Protection Laws"), you may have additional rights under the General Data Protection Regulation ("GDPR") or equivalent laws. Subject to applicable law, these rights may include:

  • The right to access your personal data and receive a copy.
  • The right to request rectification of inaccurate or incomplete data.
  • The right to request erasure of your personal data in certain circumstances.
  • The right to restrict or object to the processing of your personal data in certain circumstances.
  • The right to data portability, allowing you to obtain and reuse your personal data in a structured, commonly used, and machine-readable format.
  • Where processing is based on consent, the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
  • The right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement has occurred.

Where required by European Data Protection Laws, we rely on one or more of the following legal bases to process your personal data: (i) your consent; (ii) performance of a contract with you or taking steps at your request before entering into a contract; (iii) compliance with a legal obligation; and/or (iv) our legitimate interests in providing and improving the Services, maintaining the security of our systems, communicating with you, and operating our business in a responsible manner.

15. International Data Transfers

Elite Divorce Coach is based in the United States, and the personal information we collect may be transferred to, stored in, or otherwise processed in the United States or other jurisdictions that may not provide the same level of data protection as your home country. Where required by law, we take appropriate safeguards to ensure that such cross-border transfers comply with applicable data protection requirements, which may include the use of standard contractual clauses or other lawful transfer mechanisms.

16. Links to Other Websites

The Site and our communications may contain links to third-party websites, platforms, or services that are not owned or controlled by Elite Divorce Coach. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies and terms of any third-party sites or services you visit or use.

17. Updates to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do so, we will revise the "Last Updated" date at the top of this page. Any changes will become effective when posted on the Site, unless otherwise specified. Your continued use of the Site or Services after the posting of any updated Privacy Policy constitutes your acceptance of the revised terms.

18. Contact Information for Privacy Requests

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you would like to exercise your rights regarding your personal information, you may contact us using the following details:

Phone: (223) 262-2245

Mailing Address:
Elite Divorce Coach
654 Columbine Ct, Louisville CO 80027
United States